Is EVA a Good Airline?

Before we discuss EVA Air being a good airline, let us understand the qualities of a good airline. A good airline provides passengers with the best of services, high-quality amenities, and the perfect comfort levels. From the perspective of travel agents, the airlines that generate significant sales, profitable incentives, and quick refunds are the best. 

A Word About EVA

Founded in 1989, EVA Air commenced operations in 1991 and has been in business for over 30 years. With an 85-strong fleet, EVA Air has flights to around 62 destinations. It is regarded as one of the safest airlines and has a reputation for being one of the best. AirlineRatings mentioned EVA Air among the top 25 airlines globally in 2023, ranking it the 8th best. Mr. Clay Sun, the president of EVA Air, noted that the airline and its staff are delighted to receive such a recognition. 

Mr. Sun even mentioned that during the pandemic, they did their best to improve their services and have continued doing the same after the lockdown. The entire team at EVA vouches to enhance their services and add innovative and upgraded services to satisfy their customers to the core. 

According to the flight report analysis, EVA has also been rated as one of the top 10 carriers. Frequent flyers have given it a decent rating of 8.2/10. Their cabin crew, comfortable ambiance, in-flight meals, and wi-fi services attracted the customers the most. 

What do the Customers Have to Say?

The reviews mentioned below have come from customers frequently flying by EVA Air. Let’s take a look at what they have to say.

  • One mentioned that he had a great time on the EVA Air flight to Tapei. The seats were comfortable, the food tasted good, and the in-flight entertainment was fun. 
  • Another customer spoke about how efficient the crew was in serving the customers. He even mentioned that the food was well-portioned and delicious. 
  •  Another flyer said the flight was comfortable and clean and the cabin crew’s behavior was impressive.
  • A passenger flying from Vienna to Bangkok in EVA Air’s business class talked of the hospitality, fresh food, cleanliness, refreshing ambiance, and kind demeanor exhibited by the staff. 
  • An Economy-class passenger from Vancouver to Suvarnabhumi spoke about the impressive comfortable seats, punctuality, good food, and cleanliness. 

The wonderful and positive reviews from most of the flyers bear testimony to why EVA is ranked high on many online portals’ lists of the best airlines.


The reviews of customers and ratings of different portals make it evident why EVA is considered one of the best airlines to travel. With so many amenities and facilities, your EVA experience will be fulfilling. If you have any grievance or concern, you may contact their customer service or write to share your travel experience on their official website Eva Air.

Commonly Asked Questions – Eva Air

Is EVA Air safe to fly with?

In 2023, Airline ranked EVA Air 9th among the 20 safest airlines in the world. The saga continued in 2024 when it ranked 14th among the 25 safest airlines in the world.

Do you get meals in EVA Air?

Yes, you get meals on EVA Air, which vary according to the class you are traveling to. The primary meal selection and online exclusive meals are available on specific routes. Then, there are special meals for individuals with particular dietary requirements for religious or medical purposes.

Special meals must be booked 24 hours before your flight’s departure time. Some examples of special meals are vegetarian oriental meals, vegetarian Jain meals, vegetarian vegan meals, Hindu meals, Moslem meals, and baby meals. Most customers appreciate EVA Air’s high-quality meals. So flying with EVA also means a satisfying meal experience.

Do you get blankets in EVA Air?

EVA Air impresses its customers with its wide variety of amenities, like a set of blankets to keep you comfortable and warm, travel-sized toiletries, and a pillow. What more do you need for a hassle-free, seamless journey?

Do you get free drinks in EVA Air?

EVA Air passengers can enjoy the complimentary drinks the airline provides. However, no passenger can consume alcoholic beverages purchased on a flight or before. The airlines have the right to deny serving alcoholic beverages to intoxicated passengers.

Does EVA Air have comfortable seats?

Many passengers have positively reviewed EVA Airlines’ comfortable and spacious seating system. The Premium Economy Class has a seating space that is 38 inches long and 19.5 inches wide. This shows how spacious the seating areas are, providing ample legroom for the passengers’ comfort. The mood light lighting offers the icing on the cake, ensuring ultimate comfort.

Does EVA Air offer in-flight entertainment?

If you have booked an EVA Air flight, plenty of entertainment will keep you engaged throughout your travel. The 11-inch LCD touch screens are a delight to watch. Choose from the music, TV shows, games, and movies available. What’s more interesting is the noise-canceling earphones for intense entertainment. Another added advantage is the availability of complementary in-flight wifi services, making your journey all the more enjoyable. The wi-fi services depend on the travel classes. However, all customers are entitled to free 30 minutes of complementary web browsing and texting. What more do you need for a fulfilling travel experience? 

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